Comments on: Tools of The Effective Developer: Customer View http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/ Hans-Eric Grönlund on software development Mon, 22 Feb 2010 09:32:51 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: www.hans-eric.com » Tools of the Effective Developer: Error Handling Infrastructure http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-35436 www.hans-eric.com » Tools of the Effective Developer: Error Handling Infrastructure Thu, 03 Sep 2009 09:47:53 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-35436 [...] Tools of The Effective Developer: Customer View [...] [...] Tools of The Effective Developer: Customer View [...]

]]> By: The Most Essential Development Problem http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-2696 The Most Essential Development Problem Fri, 25 Jan 2008 16:15:45 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-2696 [...] many times been guilty as charged, although I’ve come to realize that I’d better take the Customer View if I want to succeed. Still, I fail from time to time in the analysis of the users’ [...] [...] many times been guilty as charged, although I’ve come to realize that I’d better take the Customer View if I want to succeed. Still, I fail from time to time in the analysis of the users’ [...]

]]> By: www.hans-eric.com » Blog Archive » Tools of The Effective Developer: Whetstones http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-975 www.hans-eric.com » Blog Archive » Tools of The Effective Developer: Whetstones Fri, 16 Nov 2007 13:25:13 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-975 [...] Tools of The Effective Developer: Customer View [...] [...] Tools of The Effective Developer: Customer View [...]

]]> By: Weekly Link Post 10 « Rhonda Tipton’s WebLog http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-347 Weekly Link Post 10 « Rhonda Tipton’s WebLog Mon, 08 Oct 2007 00:00:29 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-347 [...] Grönlund continues his series on Tools of the Effective Developer with Customer View and Fail [...] [...] Grönlund continues his series on Tools of the Effective Developer with Customer View and Fail [...]

]]> By: Hans-Eric http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-300 Hans-Eric Fri, 28 Sep 2007 19:14:06 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-300 Exactly! And we are so focused on (new) technology that we even try to bend our customer's needs to fit it. Been there, done that! Exactly! And we are so focused on (new) technology that we even try to bend our customer’s needs to fit it. Been there, done that!

]]> By: Alastair Revell http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-299 Alastair Revell Fri, 28 Sep 2007 16:38:36 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-299 I agree entirely. The need to consider the customer's view is something built into methodologies such as SSADM (launched in 1981), which although targeting older procedural languages and arguably a little dated, nonetheless has a lot to teach modern developers in terms of "core practices". The problem is that developers (it seems) rarely heed the lessons of the past, perhaps because we are fixated with what's new and not what history can teach us. I agree entirely.

The need to consider the customer’s view is something built into methodologies such as SSADM (launched in 1981), which although targeting older procedural languages and arguably a little dated, nonetheless has a lot to teach modern developers in terms of “core practices”.

The problem is that developers (it seems) rarely heed the lessons of the past, perhaps because we are fixated with what’s new and not what history can teach us.

]]> By: Hans-Eric http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-298 Hans-Eric Fri, 28 Sep 2007 14:23:28 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-298 Amen brother! BTW, I love your weblog. Amen brother!

BTW, I love your weblog.

]]> By: Paul W Homer http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/comment-page-1/#comment-290 Paul W Homer Thu, 27 Sep 2007 16:28:41 +0000 http://www.hans-eric.com/2007/09/27/tools-of-the-effective-developer-customer-view/#comment-290 Too few software developers have empathy for their users, it is a common problem. They 'code' what is easiest, not what is correct. IMHO, we build tools to be 'used' by people to manipulate data (which possibly solves their problems, but probably not), we don't actually solve their problems for them, nor are they always the 'customer'. Too few software developers have empathy for their users, it is a common problem. They ‘code’ what is easiest, not what is correct. IMHO, we build tools to be ‘used’ by people to manipulate data (which possibly solves their problems, but probably not), we don’t actually solve their problems for them, nor are they always the ‘customer’.

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